A collection of the new Microsoft emoji designs | We. Communications

Microsoft

Microsoft and World Emoji Day

Background

Months into pandemic-related remote work, the drain of connecting with co-workers, friends and loved ones solely through screens was taking a toll on workforces. Microsoft sought to strengthen workplace networks, decrease isolation, and head off misunderstandings that come with nonverbal communication. And make it fun.

The Approach: 1,800+ New Ways to Connect — in Shorthand

In the buildup to our campaign launch on World Emoji Day, Microsoft’s “Chief Emoji-ologist” previewed designs for over 1,800 existing and five new emoji with consumer, tech and lifestyle influencers. A social-first strategy, content published on Microsoft’s design-focused Medium page, a sponsored article reaching 200K creatives and a call-to-action built around Clippy, Microsoft’s polarizing yet iconic legacy office assistant, created cross-audience appeal.

The Impact: People Get Emoji-onal

Clippy teaser posts drove the highest-ever volume of engagement on Microsoft’s Twitter and Instagram channels, a combined 432K engagements and 11.7M impressions. Interest was global and sustained, with ~500 broadcast mentions and 146 placements in targeted lifestyle, business and general interest publications, from The Wall Street Journal to Popular Science.  

And Microsoft 365 earned currency for bringing much-needed humanity to remote work.

“We need this. The world needs this. Clippy is healing.”

Post from user on social

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North America

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Creative strategy

Social media engagement

Sustainability

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