Arial image of two people in McDonalds merch enjoying a McDelivery meal | We. Communications

McDonald's

Deep Understanding of Target Consumer Delivers for McDonald’s

Background

To stand out in a sea of competition and to boost McDelivery orders, the iconic brand knew it needed to engage young, single millennials and college students globally. We. set out to create relevance with this discerning audience by capitalizing on an emerging trend that they were starting to embrace.

The Approach: Cozying Up to Our Consumer With a Sharp Insight

Marrying our research on a growing “cozy culture” with brand data showing 60% of McDelivery orders being placed at night, We. understood that for our audience, going out was overrated. To motivate people to stay in and order via McDelivery, We. created Global McDelivery Night In in 50 global markets and rewarded customers with cozy branded items — socks, slippers, sweats and more — for enjoying delicious, craveable food at home, in comfort.

The Impact: The Biggest Single McDelivery Day. Ever.

Global McDelivery Night In drove massive earned media and social conversation and, more importantly, delivered real business results. The event shattered sales records with a double-digit increase in global sales and led to the most McDelivery orders ever in one day.

“McDonald’s is encouraging everyone to sit back and relax at home during the global holiday, McDelivery Night In. [The] merch is all you need for the comfiest evening at home.”

Elite Daily

Tags:

North America

No items found.

Creative strategy

Social media engagement

Sustainability

Explore more work

An illustration of a doctor and patient talking at a table | We. Communications

Health

Choosing Safer Healthcare to Save Lives

Matrix Pro microneedling device | We. Communications

Consumer Lifestyle

Candela Catches Up With a Laser Focus on Local

Rihanna at a Fenty Beauty event | We. Communications

Consumer Lifestyle

Exploring New Norms for Inclusive Beauty With Fenty Beauty in China

No items found.
A group of students and teachers in the classroom | We. Communications

Tag

Technicians to the Front, Thanks to Gatsby Foundation

Microsoft and Oreo things snack break packages | We. Communications

Tag

Microsoft and OREO Thins Normalize "Snackable" Breaks at the Office

A group of people customizing their Timberland boots | We. Communications

Tag

Timberland Gets Traction With Chinese Youth